Stay Secure, Compliant & Spend Less

Defense-Grade CMMC Compliance & Managed IT for Federal Contractors

SecureITSM helps DoD and federal contractors with 10–300 corporate systems stay secure, achieve CMMC compliance, and remain audit-ready. Our AgileDefend tool and framework cuts CMMC costs by 80%.

The Problems We Solve

CMMC Compliance Is Complex

We Make It Secure, Automated, and Affordable

Most DoD contractors know what CMMC requires but struggle with the cost, documentation, and technical proof auditors demand. SecureITSM removes that burden with standardized Microsoft GCC High environments, zero-trust security, and a Documentation Manager App that automates 85% of compliance documentation, cutting audit prep costs by 70–80%.

1. CMMC Documentation Burden

Achieving CMMC compliance requires over 1,000 pages of SSPs and 200+ evidence files covering SSPs, access control, risk management, and incident response. Manual documentation consumes months, demands costly consultants, and can exceed $250K per audit cycle often leaving organizations behind as standards evolve.

2. Reduced Audit Costs 

C3PAO (Certified Third-Party Assessment Organization) audits can range from $34K to $250K, with most of the expense tied to manual preparation. SecureITSM’s Documentation Manager App automates up to 85% of compliance documentation using data from SOC logs, backups, and scans reducing consultant hours, errors, and overall audit costs by up to 80%.

3. Thousands of Technical Configurations

To meet CMMC 2.0 and NIST 800-171 standards, systems must be configured across 59A and 320+ control families, representing 1,000–7,000 individual settings in Microsoft 365, Azure, and endpoint environments. Without standardization, every configuration becomes a custom, error-prone process increasing audit risk and cost.

4. Fragmented Security Operations

Contractors often operate with non-standardized environments and independently managed endpoints, causing gaps in security enforcement and visibility. SecureITSM centralizes control through an integrated SOC and RMM platform, enabling real-time monitoring, continuous compliance, and unified management of patching, antivirus, firewall, and vulnerabilities.

5. Lack of Compliance Leadership

Many defense contractors operate without a dedicated ISSO or Virtual CISO, resulting in reactive security and compliance gaps. SecureITSM bridges this with ISSO-as-a-Service and vCISO programs, providing continuous oversight, proactive risk management, and 24/7 CMMC compliance readiness.

Our Basic Services

Your Complete Managed IT and Infrastructure Ecosystem

Our integrated approach unites IT management, cybersecurity, and compliance automation keeping your operations secure, efficient, and always operational. All of our customers receive varying levels of these services based on their contract.

Your Complete Managed IT and Compliance Ecosystem
1
Helpdesk Support.
24×7 remote and onsite user support for technical issues and troubleshooting.
2
Network Management.
Monitoring, maintenance, and optimization of switches, routers, and firewalls.
3
Cloud Management.
Administration of Microsoft 365, Azure, AWS, and other cloud platforms.
4
Security Operations Center (SOC).
Continuous monitoring, threat detection, and incident response.
5
Endpoint Management.
Centralized control and configuration of workstations, servers, and mobile devices.
6
Backup & Disaster Recovery.
Automated data protection and recovery solutions for business continuity.
7
Identity & Access Management (IAM).
Enforcing least privilege, MFA, and user lifecycle controls.
8
Patch Management.
Proactive deployment of security updates to mitigate vulnerabilities across systems.
9
IT Strategy & Lifecycle Engineering.
Aligning technology with organizational goals and compliance needs via expert engineering.

Our Success Stories

Proven Results from Defense Industry Leaders

Our comprehensive CMMC approach delivers measurable benefits across all aspects of compliance and security.

Seamless GCC High Migration & Compliance Readiness
John H., President, DLA Contractor
SecureITSM guided our full Microsoft GCC High migration, aligning every control with DoD and DLA requirements. Their AgileDefend™ framework automated most of the compliance process, cutting months of work to weeks. The team’s proactive support keeps our systems secure, efficient, and audit-ready.
Secure Integration & End-to-End Operational Excellence
Raj R., CEO, Foreign Military Sales Contractor
SecureITSM flawlessly migrated us to GCC High and securely integrated Salesforce within strict DLA data boundaries something we thought impossible. With AgileDefend™, compliance is now automated and continuous across Microsoft and Salesforce. The result: a unified, high-performing, and compliant environment without disruption.
Strategic Partnership & Long-Term Compliance Leadership
Mongi A., CEO, DoD Software Tool Developer
SecureITSM evolved from our IT provider into a strategic compliance partner. Their vCIO leadership and AgileDefend™ framework moved us from reactive to proactive governance, embedding automation, monitoring, and transparency into daily operations. We’re now fully aligned with DLA cybersecurity goals and ready for every DoD update.
High-Security Operations & NIST 800-171 Compliance
Jesudoss J., President, Medicare Record Data Analysis Firm
Even though we’re outside CMMC scope, SecureITSM applied the same rigor to our NIST 800-171 environment. AgileDefend™ automates control monitoring and risk reporting, while their SOC ensures 24/7 protection and rapid patching. We now have verified compliance and total confidence in our data security.

AgileDefend™ Keeps You Audit-Ready

AgileDefend™ — A Lifecycle Approach to CMMC Compliance

Implement - Secure Foundation Deployment

We configure and harden your Microsoft GCC or GCC High environment from Entra ID and Intune to Defender and Sentinel establishing zero-trust architecture, endpoint protection, and CUI data segregation. We Delivers Fully secured tenant, identity protection, and compliance-ready IT baseline.

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Document - Automated Compliance Documentation

Our Documentation Manager App builds your System Security Plan (SSP), Authorization Boundaries, and CMMC evidence matrix automatically reusing 85% of system data and mapping it to NIST 800-171 controls. We deliver Audit-ready SSP, data flow diagrams, and live control-to-evidence mapping.

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Assessment - Audit Readiness & Validation

We perform internal gap analysis, build the POA&M, and conduct a full mock audit before C3PAO review ensuring every control and document aligns with CMMC Level 2 or higher requirements. We Delivers Gap analysis report, mock audit results, and validated evidence package.

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Monitor - Continuous Compliance Monitoring

Our SOC tracks vulnerabilities, Sentinel alerts, patch cycles, and incident response 24/7. Monthly and quarterly reviews ensure ongoing compliance and readiness for re-assessment. We Delivers Real-time dashboards, monthly compliance reports, and annual self-assessments.

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Support - Ongoing IT Operations & Compliance Oversight

We provide Tier 1–3 IT helpdesk, lifecycle management, patching, vendor governance, and vCIO reviews ensuring operational performance aligns with compliance objectives. We Delivers SLA-driven IT support, asset tracking, and strategic technology roadmap.

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About Us

About SecureITSM

Defense contractors face ever-increasing cybersecurity and compliance demands. SecureITSM exists to make that burden manageable and even advantageous.

As a CMMC-focused Managed Service Provider (MSP), we partner with defense contractors throughout the Defense Industrial Base (DIB) to stay secure, compliant, and audit-ready. Our approach combines:

  • Government-grade Microsoft environments (GCC & GCC-High)
  • Zero-trust architecture rigorously applied
  • AgileDefend, our proprietary compliance engine that automates ~85% of documentation workflows

The result: audit preparation overhead cut by up to 80%, fewer compliance surprises, and more time and energy to grow your contract business.

A division of Paragone Solutions, Inc., we bring DoD-grade cybersecurity expertise, insider insight, and hands-on experience to every client. Unlike generalist MSPs, our team lives and breathes defense compliance. We design solutions so that our services stay out of scope in your audits, minimize risk, and let you outsource with confidence.

Whether you’re a prime, a subcontractor, or somewhere in between, SecureITSM is your trusted partner for turning compliance from a cost center into a competitive advantage.

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